Your Loyal Customers Are At Risk!Verschenen in: http://whenyoucarepeoplenotice.blogspot.com/ Customer advocacy is the biggest threat to those customers who are loyal to your brand! The catch is the difference between a loyal customer and a customer who is an ambassador for your brand. Customers, who are loyal to your brand, but not an ambassador for your brand, are vulnerable to customers who do put their own reputation on the line by being an ambassador for a competing brand!
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