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We have developed the Customer Advocacy Monitor in cooperation with Reports. The Customer Advocacy Monitor provides insight into the key performance indicators impacted by "Employee and Customer Advocacy". It makes it tangible, measurable and therefore manageable. The Customer Advocacy Monitor is a platform independent online environment (service), is approachable via a web browser, is able to gather and align data from a variety of sources, arrange them, present them, making correlations visible, enabling insight.
The following performance areas are included in the monitor:
Want to learn more about the Customer Advocacy? Click here…
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Customer Advocacy Monitor
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If you show people you don’t care, they’ll return the favor. Show them you care; they’ll reciprocate. Lee G. Bolman & Terrence E. Deal |
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